Visitors and infection control

Feature Block - Patient Information Leaflets

Patient Information Leaflets

Take a look at our comprehensive A-Z list of patient information leaflets.

Feature Block - Appointments


Please keep your appointment or tell us if you are no longer able to make it.

Visitors and infection control

Visitors Infection Prevention Control

Please help us reduce the risk of infection to patients by following a few simple guidelines when visiting the hospital. 

Always use the alcohol gel provided for visitors at the entrances to the wards, both on arrival and when you leave. Rub the gel into your hands until it fully evaporates, approx. 30 seconds without forgetting fingernails, thumbs, between fingers and wrists.

  • If you visit more than one ward, please clean your hands between visits too.
  • Do not come to the hospital as a visitor if you have an infection, such as a heavy cold or stomach upset.  If you have had any diahorrea or vomiting in the previous two days please do not visit patients in the hospital. 
  • If you visit the hospital when you are unwell, you run the risk of passing harmful bugs on to patients who are already vulnerable.  Please help us to look after your loved ones by being a 'responsible visitor' of Musgrove Park Hospital. If you are worried about your own symptoms, please contact your GP or NHS 111.


Visitors and Norovirus Outbreaks

Norovirus is a highly infectious bug which causes sickness and diarrhoea.  Although the symptoms are short-lived they can be very unpleasant.  The virus is highly infectious and easily spread from person to person in several ways, but particularly through contaminated hands, food or water. 

It is present in the community all year round, but outbreaks tend to be more frequent during the winter months. 

Norovirus can affect anyone, and can close hospital wards, nursing homes and schools.  If it gets into the hospital, it can have a huge impact on hospital activities as it spreads so quickly.

During the winter months (November to March) when Norovirus is usually more active in the local community and schools, we ask that children aged 11 and under (except on the Children’s and  Maternity Wards) do not visit patients in the hospital unless absolutely necessary. 

If Norovirus does affect hospital patients, it may be necessary to put in place visiting restrictions on affected wards.  The care of our patients is always at the heart of any decisions we make, and we would ask for your patience with the difficulties that an outbreak of norovirus in hospital causes.

Please click here for more information on Norovirus ward restrictions.