High levels of demand at Musgrove Park Hospital (Mon 5 Mar - 3:30pm) - 05 March 2018

High levels of demand at Musgrove Park Hospital (Mon 5 Mar - 3:30pm) - 05 March 2018

Updated: 5 March, 3:30pm


Following the severe weather conditions last week Musgrove Park Hospital is continuing to manage with exceptionally high levels of demand.


The hospital currently has many patients awaiting discharge home or transfer to community hospitals after patient transport services were disrupted by the snow fall.


As per usual, we will contact any patients whose appointments or routine surgery may need to be cancelled due to problems with capacity.


How people can help us


Members of the public are asked to self-care where possible, access online health information from NHS Choices (, visit a community pharmacy or telephone NHS 111 for help.


If members of the public have an urgent need for medical treatment they can also visit a community hospital Minor Injuries Unit. There are Minor Injuries Units in Bridgwater, Burnham-on-Sea, Chard, Frome, Minehead, Shepton Mallet and West Mendip Hospital (Near Glastonbury). Free parking is also available at all locations.


Details of the Minor Injuries Units opening hours are available online: or by calling NHS 111 (the number is free to call from mobiles or your home telephone).


Current waiting times (as of 2pm today) of Somerset’s Minor Injuries Units are below:




Current Patient waiting Time


Closing Time

Bridgwater Community Hospital

Under 2 hours


Burnham on Sea Community Hospital

Under 1 hour


Chard Community Hospital

Under 30 minutes


Frome Community Hospital

Under 2 hours


Minehead Community Hospital

Under 30 minutes

24 hours

West Mendip Community Hospital

Under 1 hour


Shepton Mallet Community Hospital

Under 1 hour



Keep 999 ambulances and A&E for life threatening emergencies only


Ambulance services are still responding to high demand and the public are reminded not to telephone 999 unless it is a life-threatening emergency.  


Musgrove’s emergency department (A&E) is very busy and people with minor illness or aliments are advised to self-care, or seek advice from their nearest community pharmacist or telephone their GP Practice for an urgent appointment. 


Access to family doctor services (Monday 5 March)


As expected Somerset’s GP Practices are very busy today. If you have a routine health problem try not to telephone your GP Practice today as practices with be dealing with the most urgent and seriously ill patients.


If you can wait a few days you will help your practice. GP Practices will be adding updated patient information to their practice web sites.


If you become ill after your GP surgery has closed you should telephone NHS 111.


The health advice to local people is still:


Stay safe on the roads: If you are driving over the next few days be mindful of pedestrians walking in the road.  Footpaths are still snow covered and many people are walking in the roads in order to get food or supplies from local shops.


Help elderly and vulnerable neighbours:  Local communities and neighbours are coming together and helping the elderly and vulnerable. Help your elderly neighbours with clearing footpaths of snow or collecting food or essential supplies.


Listen to local BBC radio:  Listen to local BBC Radio Somerset (95,5FM). They are broadcasting essential information about weather, road conditions and local health services.