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CQC to inspect Musgrove next week as part of new in-depth regime - 18 September 2013

CQC to inspect Musgrove next week as part of new in-depth regime - 18 September 2013

A team of inspectors will be on site at Musgrove Park Hospital next week (24th and 25th September, 2013) to carry out a new in-depth inspection of the hospital.

Musgrove is one of 18 Trusts who have been selected to be in the first wave of the new CQC inspections, which were announced by Sir Mike Richards, Chief Inspector of Hospitals, in July 2013. 
The 18 Trusts selected for the first wave of inspections were chosen as together they represent the variation which can be experienced by patients when receiving NHS hospital care. Six of the Trusts are a priority for inspection because they have high risk scores, six have low risk scores and six others are between these two extremes. Musgrove has been selected as it has a low risk score.
The new CQC inspections will be carried out by large inspection team made up of doctors and nurses (senior and junior), managers, experts by experience (patients and carers) as well as CQC staff.
The core service areas that will be visited during the inspection are:
·         A&E
·         Emergency medical services, including frail elderly
·         Emergency surgical services, including theatres
·         Critical care
·         Maternity
·         Paediatrics
·         End of life care
·         Discharge and integration with community/other services
·         Outpatients (selected)
Although we know the inspectors will visit these areas as part of the inspection, they could also visit any other area of the hospital over this period.
As part of Musgrove’s inspection, the CQC is also holding a public listening event at the Somerset County Cricket Ground in Taunton at 6.30pm on Tuesday, 24th September, 2013.
Welcoming the new CQC inspection, Musgrove Park Hospital’s chief executive Jo Cubbon said, “The new CQC inspections give patients, families and the wider community a real opportunity to share their views about the care and treatment the hospital provides and will enable us to gain an even better understanding about what people think of the services we provide and any areas where we can improve. That is why I would encourage as many people as possible to either attend the listening event on 24th September or to give their feedback to the CQC via their website or phone line.
“We have been chosen to be part of this first wave because of our low risk score. This means that based on previous CQC inspections and data, we have demonstrated that at Musgrove we are delivering consistently high quality, safe care to our patients.
“Having said that, I know that no healthcare organisation gets it right all of the time which is why I really want to know what people think about the care we provide, it is only with this valuable insight we can continue to improve the care we deliver at Musgrove Park Hospital.”
Anyone who is unable to attend the listening event can still tell the CQC about their experience at Musgrove by visiting www.cqc.org.uk or by telephoning 03000 616161.